mtlmihelich
Level 2
06-03-2021
03:21 PM
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A client gave us the wrong bank account # for the balance due on their 1040/540. If I just correct the account # will Lacerte re-try to send the payments electronically ? I have not recieved an error message from Lacerte - but the IRS notified the client that the payment did not work. Recommendations ?
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sjrcpa
Level 15
06-03-2021
03:34 PM
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Can't fix this in Lacerte. Client needs to pay ASAP-either by check or at IRS/CA websites.
Ex-AllStar
IRonMaN
Level 15
06-03-2021
03:36 PM
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Lacerte has no way of knowing if the bank account information is correct or not. The IRS doesn't either------------ until they try pulling the money. Like Susan said, the client needs to make some other arrangements.
Slava Ukraini!