kb7
Level 1

I just received the best help from Star Support.  The problem was my computer (machine) code changed (from GI to GJ) - not sure why or how that happened??  He walked me through going to the path that was shown on Help - Troubleshoot - Option Path. I followed that path then went to Mach and changed the code to match what he was showing (GJ), saved and closed.  When I went back to Efile-step 3-receive acknowledgement status -- woolah!  They all updated!  Hope this helps!

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