kb7
Level 1
06-02-2021
11:36 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
I just received the best help from Star Support. The problem was my computer (machine) code changed (from GI to GJ) - not sure why or how that happened?? He walked me through going to the path that was shown on Help - Troubleshoot - Option Path. I followed that path then went to Mach and changed the code to match what he was showing (GJ), saved and closed. When I went back to Efile-step 3-receive acknowledgement status -- woolah! They all updated! Hope this helps!