msindc1
Level 4

Whoa!  Simmer down, man!

Client is a very high-level government official who is rarely home.  He approved his tax returns and then asked about electronic payment of quarterlies, which he quite reasonably finds to be very smart and which avoids his having to pay a large tax payment with his annual return.  We are in the customer-service business.  I would like to be able to accommodate his wishes.  Why on earth would you get so riled up about something like this?

Sheesh!