AnMichaels
Level 1
03-30-2021
11:50 AM
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Hello,
could someone remind me where to go to delete the local user data?
I had a Intuit tech show me, but I can't remember.
Thank you in advanced.
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TylorValdez1
Employee
03-30-2021
02:02 PM
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Do you want to remove the options settings, or do you mean something else by local user data?
AnMichaels
Level 1
03-30-2021
03:49 PM
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I would like to say it is cached user data that gets stored locally where Lacerte gets installed.
A user was having issues opening Lacerte and uninstalling it wasn't resolving the problem.
A Intuit tech had me delete a folder.
TylorValdez1
Employee
03-31-2021
09:33 AM
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Go to %appdata% in file explorer. Open the Lacerte folder. Then delete the file called w20tax.ini. That file has a few settings specific to the local install of Lacerte.