RobertB
Level 1

I e-filed a client, but got a validation error due to upgrade needed.  I upgraded then re-submitted the return, forgetting that the State (WI) had been processed ok.  Now I get the following notification:

Failed transmission on March 12, 2021
Validation Failure: Error 10: The submission is a duplicate of one that was previously received.

Resolution: Please contact customer support.

I logged into my account and searched e-file status, it doesnt appear it was filed to the State.

How do I clear out the error message to allow me to resubmit?

 

Thanks in advance for the help!

 

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