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Wow ! Jerry you are Amazing ! This solution worked perfectly ! I was so very desperate to solve this nonworking ESignature problem (since during the weekends lots of clients do their ESigning) that I was beyond despair especially since Lacerte Tech Support was closed and there were NO online solutions nor were there any Warnings of this error -- but then you provided that excellent workaround solution -- which worked perfectly from both the sender side AND (per my clients) the recipient side --- so you SOLVED A HUGE problem ! THANK YOU ! THANK YOU ! THANK YOU Jerry ! Your kindness is so greatly appreciated. I cannot thank you enough also for the level of detail you provided in solving this problem -- that you took the time to provide that detail during these busy times was extremely kind of you --- you really helped me so much -- and presumably many other Lacerte users ! Thank you ! And best of luck to you ! --- Catharine Dski