George4Tacks
Level 15

While in the client listing use Ctrl + L to start a ticket with Lacerte. You can actually attach a sanitized copy of the return. Clearly explain the problem and that will help them to correct program issues.

https://proconnect.intuit.com/community/accounting/help/sending-an-email-to-lacerte-support/00/4763


Here's wishing you many Happy Returns