I'm not sure what broke my access to DMS on my hosted network but this is the 2nd year that I was trying to get organizers out and support is not available on the weekend or the Holiday as far as I know. It's frustrating that Right Networks has 24/7 support and Lacerte does not have extended hours until late January. I eventually solved my own problem by removing the DMS app from my Right Networks account and then reinstalling it. This is not an area that I'm familiar with so I lost 8 hours of my day trying other things, trying not to grind my teeth, trying not to think about things out of my control until I finally thought to try this. I always prefer to solve my own problems if I can but is it too much to ask to have a support tech on call or chat during the start of our busy season?