Yes, the bank does but they don't offer airline miles.  I know this is a user forum but I was hoping that (1) perhaps someone here had a solution they had found for themselves they could share or (2) someone at Lacerte actually had a look in ocassionally.  I have posted about this same issue for a couple of years in other Lacerte forum type groups and the number of people with the exact same issue told me it was systemic and Lacerte doesn't care.