Level 15

"I wasn't clear. I wasn't talking about the community support."

Yes, that is the audience you are reaching here, so it would be helpful to you helping yourself, to provide some sort of detail as to just what sort of help you would like, in case the peer users here can be of help.

Otherwise, if you want Intuit support, you would need to contact Intuit Support. Not the peer user Community.

"Level Up" is a gaming function, not a real life function.