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To one crumby user to another 🙂
Personally I am livid about the thousands of dollars Lacerte charges for this crap. I can not figure out why all of us continue to pay these prices for this. Every year I say going to pull the plug on them - but it's just too much effort. Seems easier to retire..... LOL
I actually finally got through on the phone. She told me to efile it again since the entire filing disappeared. And what do you know - federal was accepted yesterday. And again today - late.
Now I envision the hours to clean up this mess. Client was pissed. But then I smacked her back. Not like I didn't tell them this may happen if they continued to wait until the last minute. For next year I decided let people paper file if they can't get their act together by the 14th.
Be nice if we had a clear picture of what exactly this drama is about and how it happened.