tbolton
Level 2

To one crumby user to another 🙂

Personally I am livid about the thousands of dollars Lacerte charges for this crap.   I can not figure out why all of us continue to pay these prices for this.  Every year I say going to pull the plug on them - but it's just too much effort.  Seems easier to retire..... LOL

I actually finally got through on the phone.  She told me to efile it again since the entire filing disappeared.  And what do you know - federal was accepted yesterday.  And again today - late.  

Now I envision the hours to clean up this mess.  Client was pissed.  But then I smacked her back.  Not like I didn't tell them this may happen if they continued to wait until the last minute.   For next year I decided let people paper file if they can't get their act together by the 14th.    

Be nice if we had a clear picture of what exactly this drama is about and how it happened.