jowinch
Level 2
10-16-2020
04:05 PM
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I have my return option set to upper case printing but the view switches to upper & lower case but itself. I then close the program and restart and the upper case only is present again. This switch is happening quite regularly and is a real annoyance. Any one have an solutions
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George4Tacks
Level 15
10-16-2020
04:07 PM
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There are other posts on this issue. It appears that using the FORCE install fixes it. Try the new Lacerte Tool Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-l... and select the FORCE install
Here's wishing you many Happy Returns
Brett T
Level 2
02-23-2021
05:22 PM
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Didn't work for me. Still doing it.
George4Tacks
Level 15
02-23-2021
05:59 PM
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The option only works on the returns, not the client letter. Be sure Screen 1 is input with ALL CAPS and I think that will fix it.
Here's wishing you many Happy Returns
