debgardnercpa
Level 3
10-01-2020
07:28 PM
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Is anyone else getting the following error message when trying to send esignature request?
"Unable to send eSignature request. Please try again later. Contact Customer support if the problem persists."
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debgardnercpa
Level 3
10-01-2020
08:27 PM
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now it appears that when you try to submit the esignature and it fails, Lacerte uses one of the signatures, even though the cannot send it. How can I get this resolved? anyone else having this issue?
debgardnercpa
Level 3
10-02-2020
11:31 AM
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just spoke with customer service and there is a "widget error" with esignatures and they are working on it now. Hopefully back up soon
debgardnercpa
Level 3
10-03-2020
09:08 AM
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is anyone else having issues with this: ESignature widget error
I still can 't send ESignature requests. Tax deadline is looming 🙂
