"Exception occurred attempting to auto-attach pdf(s) for client. Cannot open file. C:\users\bobromo\appdata\local\temp\60.pdf The process cannot access the file because it is being used by another process.
Applied latest Update - solved for my example which is Individual & allowed me to e-File
2019 Operator Programs Version 40.0903
2019 Federal Tax Version 40.0902
Did you ever find a solution? I'm on the latest version of Lacerte. I just reinstalled the latest update just to be sure, but it's still giving me an "Exception occurred attempting to auto-attach pdf(s)" error. It says "The system cannot find the file specified".
I have tried everything I can think of.
- Update to the latest version
- reattach my files from the server
- Save my files on my local C drive and attach them
I am at a loss. Keeps noting some 19.pdf that cannot be file.
Same here. I called Lacerte support yesterday but I never got to speak with an agent. I was on hold for a little over an hour when their official support hours ended, but stayed on waiting another 30 minutes since they periodically told me "your call is important to us" and that an agent would be with me soon.