Shannon717
Level 1
08-18-2020
10:46 AM
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I am working on an S-Corp Kentucky return. The diagnostic says "Form 720S page 2 officer information is incomplete. Please review your input" however, I completely filled out the officer information and the 2nd page of the 720S is completely populated. Does anyone know how to get rid of this diagnostic?
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George4Tacks
Level 15
08-18-2020
12:23 PM
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You can likely ignore it and go ahead and efile https://proconnect.intuit.com/community/individual/help/lacerte-fatal-diagnostics/00/40468
Here's wishing you many Happy Returns
Shannon717
Level 1
08-18-2020
12:24 PM
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It is a critical e-file diagnostic
George4Tacks
Level 15
08-18-2020
01:56 PM
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contact support. Easiest way is to highlight the client and use Ctrl + L to send it to them with explanation of the error and your attempts to cure it.
https://proconnect.intuit.com/community/tax-return/help/keyboard-shortcuts-for-lacerte/00/96376
Here's wishing you many Happy Returns
https://proconnect.intuit.com/community/tax-return/help/keyboard-shortcuts-for-lacerte/00/96376
Here's wishing you many Happy Returns
