BC1963
Level 1
06-06-2020
07:45 AM
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I am trying to download the most recent 2019 Lacerte update but at end of update it is stuck at "Copying Files". Has anyone else experienced this and are you aware of the solution. 2018 Update went through without issue.
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itonewbie
Level 15
06-06-2020
10:11 AM
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Try force the update and see if it helps: https://proconnect.intuit.com/community/help-articles/help/how-to-perform-a-force-install-of-lacerte...
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Still an AllStar
Still an AllStar
George4Tacks
Level 15
06-07-2020
12:00 AM
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In general, you will have better luck using 20YY Lacerte Web Setup instead of the regular update. If that fails, then use the FORCE.
I try to ignore the update, close the program and run Web Setup. This is always cleaner and more stable.
Here's wishing you many Happy Returns
