@SusanLDiscountCPA here is a tip. NEVER use the update from the program. It is often wonky.

From All Programs, scroll down to Lacerte > 2019 Lacerte Web Setup, then right click and select "Pin to Taskbar". When you see it is ready to do an update, exit the program and run Web Setup from the shortcut on the taskbar. That does a much more thorough update. That is also how you add a new module or state.

Sorry for the grief that last update gave you. Hopefully using this tip will avoid it happening again.