mikeo1
Level 2

We are getting the following error message when we try to efile an individual return that has NY & NYC. There are no diagnostic errors, and this only comes up as a critical error when we try to create the efile. Anyone have an idea how to correct this?

ATEExceptionMessage: Processing efile payload request for efield ind.ny.nyc. 11247 and instance tag [None] failed. Unable to find any applicable document set in the ooEFXML output order. Document sets found and checked: [2358, 1, 10447, 99800, 401, 402, 92124, 92467, 403, 101060]

 

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