George4Tacks
Level 15

Look at https://proconnect.intuit.com/community/help-articles/help/manage-users-for-lacerte/00/4897 and click on the first section to Complete the Initial Setup

You need to let the Lacerte program know that you are the Administrator.

If you can't get it, contact Support https://proconnect.intuit.com/community/help-articles/help/how-to-contact-lacerte-for-help/00/4691

 


Here's wishing you many Happy Returns
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