rbolton1130
Level 2
03-09-2020
03:49 PM
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Thanks for the replies, quick update, Friday after noon finally received a call back from the escalation team, very nice person, tried everything, but after a marathon 3 hour phone session, he was stumped. Still no resolution to my problem. Now it's getting to a point where the software wont even respond at any time, not just e-filing. Well, hope they can figure it out before TY 20.