User FIDO 61
Level 8
03-05-2020
01:15 PM
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Editing the Windows Registry - not for the fainthearted
In Windows 10 when the database is on a windows server, such as Server 2008, 2012 or later and when the group policy is used to map network drivers, the following issues may occur:
- When Lacerte logs a user out for inactivity, the program locks up or hangs at the login screen.
- The Lacerte client list is duplicated by whichever client is at the top of the client list. (This is a refresh issue and data nor clients are lost. Closing and re-opening the program will correct the issue.)
- The appointment manager fields on the client are blank. (This is a refresh issue and data nor clients are lost. Closing and re-opening the program will correct the issue.)
- Lacerte loses it connection to the network drives. The following message appears: The shared system file path is currently not available. You have been disconnected from the network. The Lacerte program cannot start without a valid system file path. Would you like to work offline using the options and settings on this computer?
- DMS will freeze up somewhere around every 90 minutes.
Full Help link ↓
Lacerte or DMS Stops Responding or Freezes in Windows 10
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Bet your sweet bottom dollar I lied ♪
Bet your sweet bottom dollar I lied ♪