thanks for the update, I hope we have the opportunity to review this software at year end. The main problem I have with Lacerte is there is no communication about this from them. At least put an alert out that we are aware of the problem and trying to fix, rather than letting us just hold returns or not send confirmations that the returns were received to our clients or last and my least favorite--mail a check for payment!  At least this format allows us to vent but does nothing for fixing the problem.