I had this issue last night and working with support to fix it. This has impacted my e-signature requests, as I am not able to send a copy of the return. I use right networks platform for Lacerte web based, and I need this fixed by Lacerte ASAP! I don't have the permissions to do any type of pdf repair on that platform. I have wasted at least 6 hours trying to resolve this issue and pisses me off as things were working just fine a few days ago...