MikeM2
Level 2

This is the 4th time this tax season that our Lacerte files have disappeared from our server.  This time, it appears to only affect our partnership and S-corporation files.  (The PData and SData folders are still there, but the "Detail" files containing our client data are empty.)

Has anyone been able to resolve this?  Lacerte has been of no use in this.  Their "solutions" are the same as last year and they didn't work last year and caused  us to totally lose our files last June (Lacerte insisted that all of the backups were causing the files to disappear, so they weren't being backed up.)

 

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