molly
Level 1
12-06-2019
06:18 PM
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Solved! Go to Solution.
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George4Tacks
Level 15
12-06-2019
06:18 PM
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You are in the wrong year. For 2018 organizers, use the 2017 Lacerte Program. That is also where the proforma is.
Here's wishing you many Happy Returns
molly
Level 1
12-06-2019
06:18 PM
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I'm in the 2017 program. Went to another computer and it is greyed out there as well. We both have full access.
abctax55
Level 15
12-06-2019
06:18 PM
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OR...you don't have the final update for 2017 installed.
(my money is on George's answer tho)
"*******Tax software is no substitute for a professional tax preparer*******
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molly
Level 1
12-06-2019
06:18 PM
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I was just in it last week working on the engagement letter.
George4Tacks
Level 15
12-06-2019
06:19 PM
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Press F10, select the versions, Current 2018 Federal is 38.1128 and Proforma is 38.1112
Here's wishing you many Happy Returns
Here's wishing you many Happy Returns
abctax55
Level 15
12-06-2019
06:19 PM
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1) Reboot
2) WebSetUp & FORCE IT even if it says you are up-to-date (there was an update yesterday that impacted organizers...)
Still not working?
3) Call support
2) WebSetUp & FORCE IT even if it says you are up-to-date (there was an update yesterday that impacted organizers...)
Still not working?
3) Call support
"*******Tax software is no substitute for a professional tax preparer*******
( Generic Comment )"
( Generic Comment )"