I have called them twice in the last two days regarding this. We noticed once we manually reduced the 2018 NOL to the 80% of taxable income, our client still had $13,000 of taxable income on line 11. However, there is no tax showing on line 12a, page 2. The two Lacerte technical support persons we talked to could not seem to understand what I was trying to tell them.
We think the system is not reducing the 2018 NOL when calculating the income tax and still thinks it is zero taxable income, which it would be if the 2018 NOL was not limited.
Very frustrating and I am with you on why do we pay this much for Lacerte and have to manually calculate something so obvious.