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sign in 2019

Level 2

cant sign in 2019

on new computer

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2 Replies 2
Level 15
Level 15

Need more info....what happens when you try to sign in?   Do you get a sign in screen? Do you get a message?

Level 15

1.  Reboot your computer and try again.

2.  If that don't work, uninstall the software, reboot your computer and try a fresh install.

3.  If that don't work, call support.

4.  If that don't work, tax season is way to stressful anyway, try a new profession.  Personally, I'm working on becoming a brain surgeon.  Three more credits from the ACME School Of Medicine and Tire Repair and I'll have my degree.

ACME Taxes, Tatoos, Tires and Tomatoes (I had to get rid of the turtles - they kept running away)