Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

ProSeries will not provide an authorization code to pay for old 2010 NJCBT . . .any idea on a workaround to print the *.pdf? No internet connection on old computer.

TrumpJ
Level 3

In response to NJ Tax Amnesty, a copy of the filed NJ CBT-100S is needed.  No internet connection on old laptop; need an authorization code to print ".pdf."  Payment required although paid for previously.  At this point, will pay $18 required to print *.pdf.  ProSeries will not provide an authorization code to pay for old 2010 NJCBT . . .any idea on a workaround to print the *.pdf?  No internet connection on old computer.

Labels (1)
0 Cheers
1 Solution

Accepted Solutions
AshleyatIntuit
Employee
Employee

You need to download ProSeries unlock patches for those older years of software but do need an internet connection to download these from that machine.  https://accountants-community.intuit.com/articles/1752803-installing-and-unlocking-2006-2012-proseri...  this will allow that year to not prompt for payment when attempting to print.

View solution in original post

0 Cheers
3 Replies 3
AshleyatIntuit
Employee
Employee

You need to download ProSeries unlock patches for those older years of software but do need an internet connection to download these from that machine.  https://accountants-community.intuit.com/articles/1752803-installing-and-unlocking-2006-2012-proseri...  this will allow that year to not prompt for payment when attempting to print.

View solution in original post

0 Cheers
TrumpJ
Level 3
A higher level of tech support was able to provide an 'authorization code' to allow me to save the file as a *.pdf.  That resolved the problem.  I'm very disappointed that it took 2 hours worth of phone calls to do so.
0 Cheers
abctax55
Level 15

Back up the client file, and restore to a functioning computer?  You'd probably have to download the old software (assuming you don't have it installed on your current computer...)

Former Chump..oops..AllStar...I used to be a people person, then people ruined it


If a post answers your question, click on *Accept as solution* for future searches
0 Cheers