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Im hearing impaired and need an email contact for help, again.

marni
Level 3

2019, I found Sprint IP Relay service - I text, they talk for me, text for you.  I did "call" and was asked to email the sales person instead.  I did and no confirmation/response.  Relay is slow - so people that insist on phone calls and not emails, do not like this either.  Conversations are nicer tho 😉

 Wonder how many deaf peeps work for intuit?    

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George4Tacks
Level 15

Did Ashley reach out last year? I would hope the contact is still good.


ex-AllStar

View solution in original post

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27 Replies 27
George4Tacks
Level 15

Did Ashley reach out last year? I would hope the contact is still good.


ex-AllStar

View solution in original post

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George4Tacks
Level 15
@Ashley at Intuit (aka Henry Jr) do you have some solution for @marni
I live in Fremont, CA and the California School for the Deaf moved here in 1980. My wife was an interpreter and worked establishing an ASL class at the local Jr College. I was a lifegaurd (inside joke) in 1962-3 at the Berkeley CSD founded in 1860. I never knew until then how loud deaf children could be. I thought all of them were drowning. Best wishes to you. I hope you get a good resolution.

ex-AllStar
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AshleyatIntuit
Employee
Employee
I am happy to email you.  I know ASL too, but it's been a LONG time since I used it, so doubt my fluency!  But yes, happy to email, sending that now @marni
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abctax55
Level 15
Ashley, just another reason we love you so much.
(I wanna be a member of the pot stirring club too)
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itonewbie
Level 15
Three cheers for @Ashley at Intuit (aka Henry Jr)! Hip, hip, hooray!
---------------------------------------------------------------------------------
Still an AllStar
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IRonMaN
Level 15
But that's only one cheer.

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Marc-TaxMan
Level 8
#2:  Hip hip hooray for Ashley
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abctax55
Level 15
#3 HIP HIP HOORAY for our favorite pirate.   All Caps is justified in this case.
(I wanna be a member of the pot stirring club too)
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marni
Level 3
I lost my hearing in a battery explosion - I am extremely sensitive to sound, my ears ring 24/7.  ASL options for adults are limited, JuCo classes with all hearing peeps that ignore u.  Youtube videos help.  I write notes to people, text, and email.  Just this week I learn about Sprint Relay services.  Previously denied service by email "protect me".  Now I can with a third party interpreter.  If you guessed they don't want to take these calls due to privacy concerns, you win.   I type, they talk for me.  You talk, they type what you say.  Full Circle - back to email?
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AshleyatIntuit
Employee
Employee
We can do whatever you need or want to do.  I sent you an email this morning, just let me know how you'd like to proceed. :+1::+1:
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marni
Level 3
I just saw it.  I will email you @Ashley at Intuit (aka Henry Jr)
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mojocpa
Level 7
@marni  it looks like a new version of the old Catch 22
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IRonMaN
Level 15
Welcome back Marni.

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marni
Level 3
@IRonMaN TY! With Relay, I will have time to be here 🙂
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marni
Level 3
@mojocpa - Circular logic - hard to fight.  "Have someone call for you".  Those same peeps do not like Relay calls.  "This has taken 12 min" or "I will send an email".  It is slower and there is an interpreter.  At least the frustration is more equally divided.  
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mojocpa
Level 7
We get some circular logic around here at times, especially when @IRonMaN  gets involved. Feel free to ask questions here.
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IRonMaN
Level 15
Chasing your tail does eventually lead down the road to circular logic.  Don't blame me - blame the tail.

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marni
Level 3
@IRonMaN deflecting blame, means it is your fault.  Lose/lose deal and ambiguity is key.  A skill I do not possess.
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IRonMaN
Level 15
I am always willing to take the blame for the wrongs that I have done.  Good thing for me that I never do anything wrong :angel:  :smirk::angel: :smirk:

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marni
Level 3
@IRonMaN - when I stopped taking responsibility for everyone elses screwups is when "it" hit the fan
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IRonMaN
Level 15
That's why I don't own a fan.

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TaxGuyBill
Level 15
Sorry to go off on a tangent that doesn't have anything to do with this, but that reminds me of a story that a friend told me.  My friend was telling us that his brother has always been a 'unique' type of person.  This story was when the brother was 4 or 5 years old:

They were having a fairly large party at their house, and an older child about 11 years old pushed this 4 year old brother down.  The 4 year old realized he was WAY too small to effectively retaliate by pushing back, so he immediately dropped his pants, did a very quick :poop: and THREW it at the 11 year old.

Wow.
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marni
Level 3
If only we could get away with that now.  
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IRonMaN
Level 15
I do have to agree, that definitely is off on a tangent :wink::wink:

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George4Tacks
Level 15
Okay - That sent me on a Cotangent
How do you catch a Unique rabbit?
Unique up on it!

Sorry, a really sick mind is at work here.

ex-AllStar
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IRonMaN
Level 15
Maybe next time we would all be better off if you didn't cotangent.

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abctax55
Level 15

And please, please post your problem/questions here.  Many times we can help out.

(I wanna be a member of the pot stirring club too)
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