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I clicked to download basic 18 but it says a version is already running but nothing is happening. How do I stop it from running so I can redo the download?

brudo1946
Level 1
 
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AshleyatIntuit
Employee
Employee

Task manager close anything intuit running (not only proseries but quickbooks, etc.) and if it still persists, reboot your machine and then attempt to download.

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2 Comments 2
AshleyatIntuit
Employee
Employee

Task manager close anything intuit running (not only proseries but quickbooks, etc.) and if it still persists, reboot your machine and then attempt to download.

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Rosetreee Guy
Level 1

I rebooted machine still same problem

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