I cannot efile 2017 return on Proseries even though I have renewed for 2018 software. It is telling me I have not done this, I have updated and tried to call but they are closed.
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6 Replies 6
You may want to Re-License your software, just to be sure it realizes you have renewed. In Professional this is down in Tools> License Products, not sure exactly where it is in Basic, you may have to look around in the top menu bar choices.
@michaeladalejame - the *shutdown* for efiling is normal & happens every year. It's not connected to the governmental "pissin' at each other over the wall" shutdown. Just an FYI
(I wanna be a member of the pot stirring club too)