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I cannot efile 2017

I cannot efile 2017 return on Proseries even though I have renewed for 2018 software.  It is telling me I have not done this, I have updated and tried to call but they are closed.

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IRonMaN
Level 15

If you are referring to a 1040, you can’t e-file until the 2018 filing season opens on 1/28.


Pot Stirrer Gold Medalist - Rio de Janeiro Games

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6 Replies 6
IRonMaN
Level 15

If you are referring to a 1040, you can’t e-file until the 2018 filing season opens on 1/28.


Pot Stirrer Gold Medalist - Rio de Janeiro Games

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Just-Lisa-Now-
Level 15
Level 15
You may want to Re-License your software, just to be sure it realizes you have renewed.  In Professional this is down in Tools> License Products, not sure exactly where it is in Basic, you may have to look around in the top menu bar choices.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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This worked!  Only issue now is IRS is not accepting due to the shutdown.  Thank you!
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IRonMaN
Level 15
:+1::+1:

Pot Stirrer Gold Medalist - Rio de Janeiro Games
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abctax55
Level 15
@michaeladalejame - the *shutdown* for efiling is normal & happens every year.   It's not connected to the governmental "pissin' at each other over the wall" shutdown.   Just an FYI :smiley:
(I wanna be a member of the pot stirring club too)
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Just-Lisa-Now-
Level 15
Level 15
:joy::joy:

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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