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How to enable access rights in ProSeries 2018?

alex
Level 1

I'm using ProSeries 2018, trying to enable access rights. The Enable/Disable Access Rights Feature button is lit up, but none of the other buttons in the same menu are. I click on that one, but nothing happens. In an online guide, I read that when I click it, a dialog should pop up. On Google, I found one other person who had this issue, about 10 years ago, and it seems they never found an answer. When asking this question, I found one more person with the same issue, and they found a fix - but again, it's over 10 years old, and there's no guarantee that it won't entirely mess up my 2018 installation. Please tell me there's a fix for a modern installation.

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IRonMaN
Level 15

I would try the 10 year old fix.  The worse that happens is, you have to uninstall the program and install a fresh copy - which might fix the problem anyway.  The last option is to call support.


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3 Replies 3
Just-Lisa-Now-
Level 15
Level 15
Sorry, Ive never even seen a screen that mentions access rights, but this comment will bump your question back to the top of the list.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Terry53029
Level 12
Level 12
Make sure you update to latest version, and maybe reboot might help. Mine is working fine
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IRonMaN
Level 15

I would try the 10 year old fix.  The worse that happens is, you have to uninstall the program and install a fresh copy - which might fix the problem anyway.  The last option is to call support.


Sign up here for pot stirring classes - 7:00pm Thursdays

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