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Can not access ProSeries 2016-2018

nagelcpa
Level 1
 
Labels (1)
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1 Solution

Accepted Solutions
TaxGuyBill
Level 15

Can you give more details?

Can you not download the installer program?
Are they installed and you get an error message?
Are they installed and nothing happens when you try to open it?
Can you open the program, but then something doesn't work?
Something else?

The more details you can provide, the more likely somebody can help you.


Also:  Reboot your computer.
If that doesn't change anything, try temporarily disabling your anti-virus and firewall, and see if that changes anything.


View solution in original post

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1 Reply 1
TaxGuyBill
Level 15

Can you give more details?

Can you not download the installer program?
Are they installed and you get an error message?
Are they installed and nothing happens when you try to open it?
Can you open the program, but then something doesn't work?
Something else?

The more details you can provide, the more likely somebody can help you.


Also:  Reboot your computer.
If that doesn't change anything, try temporarily disabling your anti-virus and firewall, and see if that changes anything.


View solution in original post

0 Cheers