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or do I have to mail both returns since client has no extension but does not have a balance due?
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E-filing for Individual returns (Form 1040) stopped on November 17th and won't open again until mid-to-late January. So those should probably be mailed.
E-filing for Business returns (Corporations, Partnerships, etc.) is still open until mid-to-late December. So those can still be e-filed.
As Marc mentioned, extensions (or lack thereof) or any balance due does not affect whether it can be e-filed or not.
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E-filing for Individual returns (Form 1040) stopped on November 17th and won't open again until mid-to-late January. So those should probably be mailed.
E-filing for Business returns (Corporations, Partnerships, etc.) is still open until mid-to-late December. So those can still be e-filed.
As Marc mentioned, extensions (or lack thereof) or any balance due does not affect whether it can be e-filed or not.
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Did you prepare the 2016 tax return with ProSeries? If not, enter it into the 2016 ProSeries exactly has the original tax return shows.
After you have the original 2016 tax return in ProSeries, BEFORE you make any changes for the amendment, open the 1040X *AND* check the box for the year (2016). Be sure you are using the 2016 software. That will 'activate' the 1040X. Do the same for any State amendment form. THEN make any necessary changes on the 'regular' forms and worksheets for the amendment. Do not make any changes before checking the year box to 'activate' the 1040X (the name, address, etc. will show up on the 1040X when you activate it by clicking the year box).