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Why is my Organizer greyed out?

molly
Level 1
 
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George4Tacks
Level 15

You are in the wrong year. For 2018 organizers, use the 2017 Lacerte Program. That is also where the proforma is. 


ex-AllStar

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6 Replies 6
George4Tacks
Level 15

You are in the wrong year. For 2018 organizers, use the 2017 Lacerte Program. That is also where the proforma is. 


ex-AllStar

View solution in original post

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molly
Level 1
I'm in the 2017 program.  Went to another computer and it is greyed out there as well.  We both have full access.
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abctax55
Level 15

OR...you don't have the final update for 2017 installed.  

(my money is on George's answer tho)

(I wanna be a member of the pot stirring club too)
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molly
Level 1
I was just in it last week working on the engagement letter.
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George4Tacks
Level 15
Press F10, select the versions, Current 2018 Federal is 38.1128 and Proforma is 38.1112

ex-AllStar
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abctax55
Level 15
1) Reboot
2) WebSetUp & FORCE IT even if it says you are up-to-date (there was an update yesterday that impacted organizers...)

Still not working?
3) Call support
(I wanna be a member of the pot stirring club too)
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