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Please wait while we launch lacerte

JoeTaxTN
Level 3

I follow steps but still keep getting the error.

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George4Tacks
Level 15

Hmm - Your words should have gotten this article https://accountants-community.intuit.com/articles/1785173-please-wait-while-we-launch-lacerte 


If that doesn't work, I would try a force install https://accountants-community.intuit.com/articles/1607261-how-to-perform-a-force-install-of-lacerte That process may clean up your install and give better results. 

There MIGHT be a problem with your Anti Virus software. If it persists, turn off the AV software while you install. 


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George4Tacks
Level 15

Hmm - Your words should have gotten this article https://accountants-community.intuit.com/articles/1785173-please-wait-while-we-launch-lacerte 


If that doesn't work, I would try a force install https://accountants-community.intuit.com/articles/1607261-how-to-perform-a-force-install-of-lacerte That process may clean up your install and give better results. 

There MIGHT be a problem with your Anti Virus software. If it persists, turn off the AV software while you install. 


ex-AllStar

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Karl
Level 5

The link to the first article is broken, taking me to a page that says "Accounting Help has moved," and directing me to another search page.  Will you re-share that article?  I tried searching for the error I'm getting "Please wait while we launch lacerte" but this appears to be the only relevant post anywhere in the top of my search results, so I'm not seeing the original article you're referencing.

2018 is the only Lacerte software giving me this problem.  I have tried rebooting, and reinstalling 2018 (with a subsequent req'd reboot).  No success, so I'm curious what other steps there might be.

*If this (or another answer/reply) solves your problem, please click "Accept as Solution" to get this post out of the "Unanswered" queue of posts.*
StknCPA
Level 3

There are so many "solved" postings that are no longer solved because they link to "Accounting Help has Moved." So many.

There are even links within the Lacerte program that take me to the Accounting Help has Moved.

Intuit/Proconnect/Lacerte really should have found a way to automatically forward these links...

Or, at least make is so that old links no longer show up high on searches only to lead you nowhere and have the question marked as solved (since it no longer is).

Anyone know how to input the new link? Is there a consistent patter to the renaming?

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