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ProConnect Tax refund and cancellation policy and request form

SOLVEDby IntuitProConnect Tax6Updated July 14, 2022

ProConnect Tax's return policy is part of the license agreement that you agree to each time you sign in. See here for complete information.

Refunds and cancellations:

Intuit has no obligation to refund all or part of the purchase price for unused tax returns that were purchased from ProConnect Tax Online as part of a single or bundled purchase.


Prices are determined according to the quantity of returns selected at time of purchase. The price for your use of the Tax Online Service is established at the time you pay for returns. Your price will not change once you pay for your returns. All Intuit Tax Online tax returns purchased are Tax Year specific. Returns purchased but not used will not rollover to the next tax year.

To submit a refund or cancelation request:

Fill out a refund request here. Enter all of the required information and then click Submit.

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