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Setting up a direct deposit of refund in ProConnect

SOLVEDby IntuitProConnect Tax27Updated July 14, 2022

This article will help you set up your client's tax return to receive direct deposit—and identify whether direct deposit is set up before you e-file—in Intuit ProConnect. Follow the steps for your return type below to get started.

Direct deposit for individual returns (Form 1040)

To set up direct deposit:

  1. Go to the Input Return tab.
  2. On the left-side menu, select General to expand that section.
  3. Click on the Misc. Info./Direct Deposit screen.
  4. Check the box labeled Direct deposit of federal refund.
  5. Scroll down to the Financial Institution #1 subsection, and enter the information:
    • Name of financial institution (memo only),
    • Routing Transit Number,
    • Depositor Account Number,
    • Select the Type of Account from the drop down menu, and
    • Select the Type of investment from the drop down menu.

Two additional financial institutions can be entered here if you wish to split the refund between multiple accounts. Form 8888 Direct Deposit of refund will generate with the return. If the type of account selected is an IRA, the program will limit the amount deposited to the to the IRA limits. If more than one IRA account is selected, then the total is limited to the IRA limits. The limitation is computed per spouse, and can be computed using this year's or next year's IRA limits.

To set up direct deposit for a state tax return:

  1. At the top of the Misc. Info./Direct Deposit screen, click on a state abbreviation.
  2. Inputs will vary by state. Most states have a checkbox or field where you enter "1" to indicate direct deposit.
  3. By default, ProConnect will use the bank account you entered for Financial Institution #1 for the state refund. You can enter a different financial institution here for the state refund, if needed.

To verify the refund is set up for direct deposit:

  1. Go to the Check Return tab.
  2. On the left-side menu, select US.
  3. View the FinTrans Summary. If the federal or state return is generating a refund, and direct deposit is set up, the financial transaction summary will indicate the amount and bank account information.
  1. Go to the Input Return tab.
  2. On the left-side menu, select General to expand that section.
  3. Click on the Miscellaneous Information screen.
  4. Click View 3 at the top of the screen to jump to the Direct Deposit of Refund (8050)/Electronic Payment section.
  5. Check the box, Direct deposit of federal refund.
  6. Enter the Bank Information:
    1. Name of bank (memo only)
    2. Routing number
    3. Depositor account number
    4. Enter a 1 or 2 in, Type of account 

To verify whether direct deposit has been set up, go to the Check Return tab and select the Preparer e-file Instructions form. The refund amount and bank account information will be listed here.

  1. Go to the Input Return tab.
  2. On the left-side menu, select General to expand that section.
  3. Click on the Miscellaneous Information screen.
  4. Check the box, Direct deposit of federal refund.
  5. Enter the Bank Information:
    1. Name of bank (memo only)
    2. Routing number
    3. Depositor account number
    4. Enter a 1 or 2 in, Type of account.

To verify whether direct deposit has been set up, go to the Check Return tab and select the Preparer e-file Instructions form. The refund amount and bank account information will be listed here.

Direct deposit is not supported for federal partnership or fiduciary returns. However, some states and cities may offer direct deposit for these entities. To check if direct deposit is available:

  1. Go to the Input Return tab.
  2. On the left-side menu, select General to expand that section.
  3. Click on the Miscellaneous Information screen.
  4. At the top of the screen, click on a state abbreviation.

The electronic payment and direct deposit options for your state or locality will be listed here. Bank Information for one taxing agency can be entered, or you can enter bank information in the Electronic Payments section to apply to multiple states.

To verify whether direct deposit has been set up, go to the Check Return tab and select the Preparer e-file Instructions form. The refund amount and bank account information will be listed.

Specific scenario

Contact the IRS when the e-filed return has been accepted and incorrect routing or bank account number has been entered in ProConnect Tax.

  • ProConnect Tax has the ability to make any changes to a return or extension after it has been electronically filed.
  • If incorrect routing and accounting information has been input in error, the Internal Revenue Service or the appropriate taxing authority must be contacted.
  • Once the IRS e-file return is accepted, information pertaining to the payment, such as the account information, payment date or amount, cannot be changed.  If changes are needed, the only option is to cancel the payment transaction and choose another payment method.
  • Taxpayers should call the Treasury Financial Agent, Customer Service, at 1-888-353-4537, toll-free, to cancel a payment or to report problems such as bank closures, lost or stolen bank account numbers, closed bank accounts or unauthorized transactions.  Customer Service is available 24 hours a day, 7 days a week.
  • Scheduled payments can be canceled up to 11:59 p.m. ET, two (2) business days before the scheduled payment date. The cancelation must be authorized by the taxpayer.
  • Taxpayers may also call 1-888-353-4537 to inquire about payments but should wait at least 7 - 10 days after the e-file return is accepted before calling. 
  • Taxpayers will be notified if a payment is returned by the financial institution due to insufficient funds, incorrect account information, closed accounts, etc. If this occurs, the IRS will send a notification letter to the address on record explaining why the payment could not be processed. The letter will provide alternative options for making the payment.  For questions regarding the letter, please call 1-888-353-4537.
  • In the event the financial institution is unable to process the transaction, the taxpayer will be responsible for the tax payment and for any penalties and interest incurred.
  • Contact the IRS immediately at 1-800-829-1040 if there is an error in the amount withdrawn.
  • In the event Treasury causes an incorrect amount of funds to be withdrawn from a bank account, Treasury is responsible for returning any improperly transferred funds.

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