Information about the Lacerte REP statement process:
- The End of Statement Date is normally a Monday, the statement calculation process can't start until after midnight.
- Statement calculation process is executed Tuesday morning, is monitored and takes 3-6 hours.
- After completion, the information is validated and tested.
- PDFs of the statements are then created and posted to My Account.
- A second validation process is then completed.
- Statements (PDFs) have to be uploaded to the printers ftp site; usually on Wednesday and Thursday.
- Customers signed up for eStatements receive an email notification the statement is available through My Account.
- The earliest statements will ever be mailed is Friday with the remainder on Monday using USPS Bulk Rate from Ohio.
To view information regarding your REP account:
- Sign in to My Account.
- From the left of the scree, select Billing ⮕ Lacerte REP.
The process takes approximately 6 days from start to finish.