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Finding the subscription key for SafeSend in Lacerte

SOLVED•by Intuit•1•Updated September 26, 2023

When logging in to SafeSend in Lacerte for the first-time, or entering the subscription key incorrectly, you will be presented with the following message:

Subscription Key Prompt.png

To find the subscription key for SafeSend in Lacerte:

  1. Log in to SafeSend Returns.
  2. Go to Options and select Developer Section.
    SafeSend Menu Dropdown.png
  3. Scroll down to the SafeSend APIs - Subscription Key section to locate the Primary Key.
    SafeSend Subscription Key Page.png

Alternatively, you can go here, scroll down to the SafeSend APIs - Subscription Key section, and use the Primary Key listed there.

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