When saving a time entry for QuickBooks Time in Intuit Practice Management powered by Karbon, the following error generates:
"QuickBooks Time user not found. Your email address could not be found in QuickBooks Time. Please contact your QuickBooks Time administrator and get them to add you as a user in QuickBooks Time."
Why is this error generating?
This error will generate when:
- The email address used to invite the QuickBooks Time user isn't the same as the email address used to sign in to Intuit Practice Management.
- The Intuit Practice Management user isn't a user in QuickBooks Time.
- In QuickBooks Time the user's profile in the upper right shows QuickBooks Payroll, but the user isn't added to the QuickBooks Payroll section of QuickBooks Online.
- The emails are the same in both Intuit Practice Management and QuickBooks Time, but the Synced Items export show a different email.