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Lacerte login screen appears as a white window with no way to log in

SOLVEDby IntuitLacerte Tax2Updated July 13, 2022

When attempting to log into Lacerte, the login window is white or blank and does not provide a way to log in.

Verify you are running the most current version of Lacerte. Prior versions were dependent on Internet Explorer which is no longer supported. There are three ways you can update your program:

  1. Web Setup
  2. Lacerte Tool Hub
  3. MyAccount

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