ProConnect HelpIntuit HelpIntuit

How to resolve ProConnect diagnostics ref. 4975, ref. 7936, ref. 7937, ref. 7938

SOLVEDby IntuitUpdated July 03, 2023

This article will help you resolve diagnostics that appear when a filing address is missing on an Ohio generic city return. The diagnostics state:

For individual returns: "The filing address for an Ohio Generic City return must be entered. One or more generic returns are present without a filing address entry." (ref. #4975)

For S Corp or Partnership returns:

  • "An entry is required for the 'City, State, ZIP code' for all Generic cities." (ref. #7938)
  • "An entry is required for the 'Filing address' for all Generic cities." (ref. #7937)
  • "An entry is required for 'Filing addressee' for all Generic cities." (ref. #7936)

To resolve the diagnostics

  1. Go to Input Return State & Local Taxes OH Cities. 
  2. Select City in the top-right. 
  3. Select the city in Name of city
  4. Under the ** Filing Address [O] ** section, enter the following information:
    • Addressee 
    • Street
    • City, State, ZIP code 
  5. Provide the mailing address that appears on the filing instructions and slip sheets.
  6. Once the information is entered, the diagnostic is removed.
  1. Go to Input Return State & Local.  Taxes  Ohio Cities Apportionment, Misc., Adjustments . 
  2. Select City in the top-right. 
  3. Select the city in Name of city
  4. Under the ** Filing Address (Mandatory For Generic) {}section, enter the following information:
    • Addressee 
    • Street
    • City, State, ZIP code 
  1. Go to Input Return State & Local.  Other Forms OH Cities. 
  2. Select City in the top-right. 
  3. Select the city in Name of city
  4. Under the ** Filing Address (Mandatory For Generic) {}section, enter the following information:
    • Addressee 
    • Street
    • City, State, ZIP code 

For all returns

  • Provide the mailing address that appears on the filing instructions.
  • Once the information is entered, the diagnostic is removed.
  • Entries are mandatory for those cities using the generic return. See ohio.gov for a list of city addresses.

Was this helpful?

You must sign in to vote, reply, or post
ProConnect Tax

Sign in for the best experience

Ask questions, get answers, and join our large community of Intuit Accountants users.

Trending Articles