This article will help you:
- Resolve an error message stating "ProSeries has failed to license, error code 4--1" while attempting to license ProSeries.
- Resolve a secondary error message that may follow stating "This feature requires a fast path validation check."
Before you start:
- This article references default installation paths and uses YY to reference the tax year in 20YY format. C: will always indicate the local drive and X: will always indicate the network drive.
In some instances, this error may be caused by special, non-alphanumeric characters in your firm's name. If this applies to you, please call ProSeries Customer Support at 1-800-434-6818.
Resolving failure to license error code 4--1
Follow the instructions below in the order presented to resolve failure to license error code 4--1.