How to resolve ProSeries updates out of sync or gist error in Rightworks for Intuit Hosting

This article uses YY to reference the tax year in 20YY format.

You may get a gist or "ProSeries updates are out of sync" error opening ProSeries after an update. To resolve:

1. Close ProSeries, then open the ProSeries 20YY Tools folder on your hosted desktop.
2. Run Tools - Repair Updates.
3. Check to make sure the issue is resolved. If you are still getting the error, call to speak with an Intuit Hosting expert.

For more information on how to contact ProSeries, as well as our operating hours, see here.