This article explains what to do if you're unable to select ACH file for processing because the dropdown list is empty or the file can't be located.
This situation can occur when there's an accumulation of old files, both temporary (PR######.XXX) and processed (ACHPR###.xxx). Purging these old files may be necessary for the current file to be recognized.
- Go to EasyAcct Utilities, select Funds Transfer and then File Maintenance Utility.
- Enter a date. Files created before and on the date will be deleted.
- Click Include any unprocessed ACH transactions. This deletes the old PR######.xxx files through the date selected.
- Click Continue.
- Go to Process Transactions, enter an effective date, and use TEST for the entry description.
- Ensure the Import transactions box is not checked.
- Click Continue.
- Make sure the Payroll Direct Deposit Entry screen is empty.
- Close.
- Return to Process Transactions.Enter the Effective Date of transactions at least one day in advance.
- Check the box to Import Direct Deposit Transactions.The PR###### file should now be available in the From File dropdown list.
- Proceed with the direct deposit process. See here for more information.
PRxxxxxx.yyy files are located in the customer's Current Data Path and should be cleaned up periodically. To clean them out:
- Go to EasyAcct Utilities.
- Under the Funds Transfer tab, select File Maintenance Utility.
- If the Utility doesn't delete them all, the files can be deleted from File Explorer.
