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How to resolve ProConnect diagnostic ref. 4589

SOLVEDby IntuitUpdated July 06, 2023

This article will help you resolve the following error in ProConnect:

"Form 1310: You must possess valid proof of death to e-file returns with Form 1310." (ref. #4589)

To resolve this diagnostic

  1. From the Input Return tab, go to Miscellaneous Forms  Deceased Taxpayer (1310).
  2. Scroll down to the Electronic Filing (1310) section.
  3. Check the Taxpayer (and spouse, if married filing jointly) possesses valid proof of death box.

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