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How to resolve Lacerte e-file critical diagnostic Ref. 363 - W-2 contains no wages

SOLVEDby IntuitLacerte Tax4Updated September 07, 2021

This article will help resolve following e-file critical diagnostic:

  • Form W-2 #: Contains no wages. If the W-2 is reporting nontaxable third-party sick pay verify that Box 12(a, b c or d) contains J - Nontaxable sick pay and Box 13 is marked Third-party sick pay. Enter combat wages reported in box 12 (Q - Combat Pay) of the W-2 when reporting Military Combat Pay for members of the U.S. Armed Forces who served in a combat zone. (ref. #363)

To resolve the diagnostic follow these steps:

Option 1:

  1. Review the information in the e-file critical diagnostic. If any of the Box 12 subsection dropdown menus has a code of DD - Cost of employer-sponsored health coverage and an amount, but no wages are reported, the diagnostic will be generated.
  2. Per F1 help on Screen 10, Box 12a (code 46):
    • DD - Cost of employer-sponsored health coverage. The amount reported with code DD isn't taxable.
    • Because this amount has no effect on the tax return, all information related to code DD can be removed.

Option 2:

Paper file the return.

This e-file diagnostic can also generate under the following circumstances:

  • If previously entered W-2's have been deleted for the current tax year.
  • If the client file has been damaged.
  • If the diagnostic is generating for W-2's that are no longer present on Screen 10, Wages, Salaries, Tips. Delete the current W-2, and reenter the information.
  • In Screen 10, Wages, Salaries, Tips review the States(s) column.
    • Make sure the correct states are selected.
    • Check assigned entries at the beginning of the screen.
    • Scroll down to (1) Wages, tips, etc, press Ctrl+E to open the window and make sure there are wages being sourced to a state with an S in the Source column, and there's also a line for the total US wages to be reported on Form 1040.

 

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