ProConnect HelpIntuit HelpIntuit

How to resolve critical e-file diagnostic ref. 4342 in Lacerte

SOLVEDby IntuitLacerte Tax4Updated February 23, 2022

The following critical e-file diagnostic is generating in Intuit Lacerte:

"e-file: Qualifying dependent #X: The social security number of the qualifying person matches the social security number of another qualifying person.  This is not allowed for electronic filing." (ref. #4342)

Resolving diagnostic ref. 4342:

This diagnostic generates when a Social Security number (SSN) you've entered matches the SSN of another person. To resolve this diagnostic:

  1. Go to Screen 2, Dependents.
    • In the field Social Security #, Make sure each SSN entered is unique.
  2. Go to Screen 33, Dependent Care Credit (2441).
    • Make sure the SSN matches the dependent entered (or selected).
    • Make sure that each dependent is entered only once.
  3. Go to Screen 38, Education Credits / Tuition Deductions.
    1. Make sure the SSN matches the person entered.
    2. Make sure that each student is entered only once.

Was this helpful?

You must sign in to vote, reply, or post
Lacerte Tax

Sign in for the best experience

Ask questions, get answers, and join our large community of Intuit Accountants users.