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How to check for delayed e-file acknowledgements

SOLVEDby IntuitLacerte Tax56Updated 1 day ago

Be sure to check your e-file acknowledgments frequently to ensure you pull the acknowledgment as soon as it is available.

Before you start:

  • Federal return acknowledgements are usually available within one to three days.
  • State return acknowledgements are usually available within two to five business days.
  • BSA acknowledgments (for Form 114) are usually available within two to five business days.
  • Department of Labor acknowledgements (for Form 5500) are usually available within one business day.

Current delayed acknowledgments

The Individual Federal e-file servers are currently offline for yearly e-file maintenance starting on November 26th. For more information see E-file start and stop dates for federal returns.

AgencyReturn TypeStart DateSoftwareReturn Count
BSA - FBARIndividual Returns11/22/2022LacerteSmall number of returns
FLCorporate Returns11/22/2022LacerteSmall number of returns
GACorporate Amended10/19/2022LacerteSmall number of returns
KYCorporate Returns11/19/2022ProConnect TaxSmall number of returns
KYIndividual Amended11/17/2022LacerteSmall number of returns
MES Corporate Filing10/27/2022ProSeriesSmall number of returns
NYCCorporate Amended11/22/2022LacerteSmall number of returns
NYCCorporate Amended11/22/2022ProSeriesSmall number of returns
NYCEstimated Payment11/22/2022ProConnect TaxSmall number of returns
NYCEstimated Payment11/22/2022LacerteSmall number of returns
NYCEstimated Payment11/22/2022ProSeriesSmall number of returns
NYCCorporate Extension11/22/2022LacerteSmall number of returns
NYCCorporate Extension11/22/2022ProSeriesSmall number of returns
NYCCorporate Returns11/22/2022ProConnect TaxSmall number of returns
NYCCorporate Returns11/22/2022LacerteSmall number of returns
NYCCorporate Returns11/22/2022ProSeriesSmall number of returns
NYCIndividual Returns11/22/2022ProConnect TaxSmall number of returns
NYCIndividual Returns11/22/2022LacerteSmall number of returns
NYCIndividual Returns11/22/2022ProSeriesSmall number of returns
NYCIndividual NR Returns11/22/2022LacerteSmall number of returns
NYCPartnership Amended11/22/2022LacerteSmall number of returns
NYCPartnership Amended11/22/2022ProSeriesSmall number of returns
NYCEstimated Payment11/22/2022ProSeriesSmall number of returns
NYCPartnership Returns11/22/2022LacerteSmall number of returns
NYCPartnership Returns11/22/2022ProSeriesSmall number of returns
NYCS Corporate Amended11/22/2022LacerteSmall number of returns
NYCS Corporate Amended11/22/2022ProSeriesSmall number of returns
NYCEstimated Payment11/22/2022LacerteSmall number of returns
NYCEstimated Payment11/22/2022ProSeriesSmall number of returns
NYCS Corporate Extension11/22/2022LacerteSmall number of returns
NYCS Corporate Extension11/22/2022ProSeriesSmall number of returns
NYCS Corporate Filing11/22/2022ProConnect TaxSmall number of returns
NYCS Corporate Filing11/22/2022LacerteSmall number of returns
NYCS Corporate Filing11/22/2022ProSeriesSmall number of returns
PACorporate Amended11/22/2022ProConnect TaxSmall number of returns
PACorporate Amended11/18/2022LacerteSmall number of returns
PACorporate Amended11/19/2022ProSeriesSmall number of returns
PACorporate Extension11/17/2022LacerteSmall number of returns
PACorporate Extension11/17/2022ProSeriesSmall number of returns
PACorporate Returns11/17/2022ProConnect TaxSmall number of returns
PACorporate Returns11/17/2022LacerteSmall number of returns
PACorporate Returns11/16/2022ProSeriesSmall number of returns
PAFiduciary Amended11/21/2022LacerteSmall number of returns
PAFiduciary Amended11/17/2022ProSeriesSmall number of returns
PAFiduciary Returns11/21/2022ProConnect TaxSmall number of returns
PAFiduciary Returns11/17/2022LacerteSmall number of returns
PAFiduciary Returns11/16/2022ProSeriesSmall number of returns
PAPartnership Amended11/21/2022ProConnect TaxSmall number of returns
PAPartnership Amended11/18/2022LacerteSmall number of returns
PAPartnership Amended11/17/2022ProSeriesSmall number of returns
PAEstimated Payment11/18/2022ProSeriesSmall number of returns
PAPartnership Returns11/16/2022ProConnect TaxSmall number of returns
PAPartnership Returns11/17/2022LacerteSmall number of returns
PAPartnership Returns11/17/2022ProSeriesSmall number of returns
PAS Corporate Amended11/21/2022LacerteSmall number of returns
PAS Corporate Amended11/19/2022ProSeriesSmall number of returns
PAS Corporate Extension11/21/2022LacerteSmall number of returns
PAS Corporate Filing11/17/2022ProConnect TaxSmall number of returns
PAS Corporate Filing11/17/2022LacerteSmall number of returns
PAS Corporate Filing11/17/2022ProSeriesSmall number of returns
WVIndividual Returns10/14/2022ProSeriesSmall number of returns

Follow these steps if you're experiencing a delay not listed above:

  1. Sign in to My Account.
  2. Follow the link above, or from your dashboard, go to e-File center ⮕ e-File status.
  3. Enter the required information:
    • The Product you used to e-file the return
    • The Status you want to check for (typically All)
    • Enter the Tax Year
    • Enter the Customer Number
    • Your client's tax identifying number in SSN/EIN.
  4. Click the Submit button to retrieve acknowledgements for your client from the specified date range.

If the status shown on My Account is different then the status in your tax program, you'll need to update the acknowledgement status in your program:

There's no longer a need to submit delayed acknowledgements to the AckTrack system. When returns are outstanding longer than the expected turnaround time we're automatically notified and start working with the agency.

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